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Privacy policy
Last updated on April 10, 2023
Connectiv Corporation (hereinafter referred to as the “Company”) has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the handling of personal information of users on the websites operated by the Company (hereinafter referred to as the “Service(s)”).
Article 1 (Definition of Personal Information, etc.)
“Personal Information” refers to “personal information” as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Law”), and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or other description contained in the information, as well as information that contains individual identification code, which can identify the specific individual from such information alone, such as appearance, fingerprint, voice print data, and health insurance policy holder number. In addition, “Personal Data” refers to “personal data” as defined in Article 16, Paragraph 3 of the Personal Information Protection Law.
Article 2 (Method of Collecting Personal Information)
The Company may ask for Personal Information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, driver’s license number, and name of the company to which a user belongs (including the URL of such company’s website) when a user registers for use of the Service. The Company may also collect transaction records and payment information between users and the Company’s business partners, including Personal Information of users, from the Company’s business partners (including information providers, advertisers, advertisement distributors, etc. hereinafter referred to as the “Business Partners”).
Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which the Company collect and use Personal Information are as follows.
(1) To provide and operate the Services
(2) To respond to inquiries from users (including identification of users)
(3) To send e-mail notifications of new features, updates, campaigns, etc. of the Service being used by users, as well as information on other Services provided by the Company
(4) To contact users as necessary for maintenance, important notices, etc.
(5) To identify users who violate the Terms of Use of the Service or attempt to use the Service for illegal or improper purposes, and to refuse their use of the Service
(6) To allow users to view, change, or delete users’ own registration information, or view the status of users’ own use of the Service
(7) To charge users usage fees for paid Services
(8) For purposes incidental to the purposes of use set forth in each of the above items
(1) To provide and operate the Services
(2) To respond to inquiries from users (including identification of users)
(3) To send e-mail notifications of new features, updates, campaigns, etc. of the Service being used by users, as well as information on other Services provided by the Company
(4) To contact users as necessary for maintenance, important notices, etc.
(5) To identify users who violate the Terms of Use of the Service or attempt to use the Service for illegal or improper purposes, and to refuse their use of the Service
(6) To allow users to view, change, or delete users’ own registration information, or view the status of users’ own use of the Service
(7) To charge users usage fees for paid Services
(8) For purposes incidental to the purposes of use set forth in each of the above items
Article 4 (Change of Purpose of Use)
1. The Company shall change the purpose of use of Personal Information only when it is reasonably deemed that the purpose of use is relevant to the purpose of use before the change.
2. In the event of a change in the purpose of use, the Company shall notify the users of or publicly announce on this Website the purpose of use after the change in the manner prescribed by the Company.
2. In the event of a change in the purpose of use, the Company shall notify the users of or publicly announce on this Website the purpose of use after the change in the manner prescribed by the Company.
Article 5 (Provision of Personal Data to Third Parties)
1. Except in the following cases and the cases permitted under the Personal Information Protection Law or other laws and regulations, the Company will not provide Personal Data to a third party without the prior consent of the user.
(1) Cases in which the provision of Personal Data to a third party is necessary for the protection of the life, body, or property of a human and in which it is difficult to obtain the consent of the individual concerned
(2) Cases in which the provision of Personal Data to a third party is particularly necessary for improving public health or promoting the sound growth of children, and in which it is difficult to obtain the consent of the individual concerned
(3) Cases in which the provision of Personal Data to a third party is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by laws and regulations, and in which obtaining the consent of the individual concerned is likely to impede the execution of such affairs
(4) Cases in which it is set to cease the provision of Personal Data to a third party in response to a request of the individual concerned and the Company has notified or publicly announced the following items in advance and has notified them to the Personal Information Protection Commission:
・ The purpose of use includes provision to a third party
・ The items, acquisition methods and renewal methods of Personal Data provided to a third party
・ The method and the scheduled starting date of provision to a third party
・ Cessation of provision of Personal Data to a third party at the request of the individual concerned
・ The method of receiving a request from the individual concerned
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the Personal Data is provided shall not be considered a third party
(1) When Personal Data is provided as a result of outsourcing by the Company all or part of the handling of Personal Data within the scope necessary to achieve the purpose of use
(2) When Personal Data is provided as a result of the succession of business due to merger or other reasons
(3) Cases in which Personal Data is used jointly with a specific person, and in which this fact, the items of Personal Data jointly used, the scope of the joint users, the purpose of use by the user, and the name of the person responsible for the management of the Personal Data (including the name of the representative if a juridical person) are notified to the individual concerned in advance, or are made readily available to the individual concerned
(1) Cases in which the provision of Personal Data to a third party is necessary for the protection of the life, body, or property of a human and in which it is difficult to obtain the consent of the individual concerned
(2) Cases in which the provision of Personal Data to a third party is particularly necessary for improving public health or promoting the sound growth of children, and in which it is difficult to obtain the consent of the individual concerned
(3) Cases in which the provision of Personal Data to a third party is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by laws and regulations, and in which obtaining the consent of the individual concerned is likely to impede the execution of such affairs
(4) Cases in which it is set to cease the provision of Personal Data to a third party in response to a request of the individual concerned and the Company has notified or publicly announced the following items in advance and has notified them to the Personal Information Protection Commission:
・ The purpose of use includes provision to a third party
・ The items, acquisition methods and renewal methods of Personal Data provided to a third party
・ The method and the scheduled starting date of provision to a third party
・ Cessation of provision of Personal Data to a third party at the request of the individual concerned
・ The method of receiving a request from the individual concerned
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the Personal Data is provided shall not be considered a third party
(1) When Personal Data is provided as a result of outsourcing by the Company all or part of the handling of Personal Data within the scope necessary to achieve the purpose of use
(2) When Personal Data is provided as a result of the succession of business due to merger or other reasons
(3) Cases in which Personal Data is used jointly with a specific person, and in which this fact, the items of Personal Data jointly used, the scope of the joint users, the purpose of use by the user, and the name of the person responsible for the management of the Personal Data (including the name of the representative if a juridical person) are notified to the individual concerned in advance, or are made readily available to the individual concerned
Article 6 (Safety Control Action)
The Company takes necessary and appropriate action for the security control of Personal Data including preventing the leakage, loss or damage of its handled Personal Data. For the safety control action taken by the Company, please contact the Contact for Inquiries stipulated in Article 11.
Article 7 (Disclosure of Personal Data, etc.)
1. When the Company receive a request from a user to notify the purpose of use or to disclose his/her Personal Data or records of provision to a third party, the Company will confirm that the request is made by the user himself/herself and notify or disclose such information to the user without delay (hereinafter collectively referred to as the “Disclose” or “Disclosure”). However, the Company may not Disclose all or part of such information if Disclosure would result in any of the following cases or if non-Disclosure is permitted under the Personal Information Protection Law, and if the Company decide not to Disclose such information, the Company will notify the user to that effect without delay. In addition, a fee of 1,000JPY will be charged for each case of Disclosure of Personal Data or records of provision to a third party.
(1) When there is a risk of harm to the life, body, property, or other rights or interests of the individual concerned or a third party
(2) If there is a risk of significant hindrance to the proper execution of the Company’s business
(3) If it violates any other laws or regulations 2. Notwithstanding the preceding paragraph, in principle, the Company will not Disclose any information other than Personal Data, such as historical information and characteristic information.
(1) When there is a risk of harm to the life, body, property, or other rights or interests of the individual concerned or a third party
(2) If there is a risk of significant hindrance to the proper execution of the Company’s business
(3) If it violates any other laws or regulations 2. Notwithstanding the preceding paragraph, in principle, the Company will not Disclose any information other than Personal Data, such as historical information and characteristic information.
Article 8 (Correction, Addition and Deletion of Personal Data)
1. If the user’s Personal Data held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as “Correct, etc.”) the contents of the user’s Personal Data in accordance with the procedures prescribed by the Company.
2. If the Company receive a request from a user as described in the preceding paragraph and deem it necessary to respond to that request, the Company will Correct, etc. the relevant Personal Data without delay.
3. When the Company Correct, etc. based on the preceding paragraph, or when the Company decide not to Correct, etc., the Company will notify the user of this without delay.
2. If the Company receive a request from a user as described in the preceding paragraph and deem it necessary to respond to that request, the Company will Correct, etc. the relevant Personal Data without delay.
3. When the Company Correct, etc. based on the preceding paragraph, or when the Company decide not to Correct, etc., the Company will notify the user of this without delay.
Article 9 (Suspension of Use, etc. of Personal Data)
1. If a user requests the Company to stop using or providing to a third party, or to delete (hereinafter referred to as “Stop Using, etc.”) his/her Personal Data on the grounds that it has been handled beyond the scope necessary for the achievement of the purpose of use, that it has been obtained by wrongful means or that it is permitted under the Personal Information Protection Act, the Company will conduct the necessary investigation without delay.
2. If, based on the results of the investigation described in the preceding paragraph, the Company determine that it is necessary to comply with the request, the Company will Stop Using, etc. of the relevant Personal Data without delay.
3. When the Company Stop Using, etc. his/her Personal Data in accordance with the preceding paragraph, or when the Company decides not to Stop Using, etc. his/her Personal Data, the Company will notify the user this without delay.
4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to Stop Using, etc. his/her Personal Data due to the high cost required or other difficulties and it is possible to take alternative measures to protest the rights and interests of users, such alternative measures shall be taken.
2. If, based on the results of the investigation described in the preceding paragraph, the Company determine that it is necessary to comply with the request, the Company will Stop Using, etc. of the relevant Personal Data without delay.
3. When the Company Stop Using, etc. his/her Personal Data in accordance with the preceding paragraph, or when the Company decides not to Stop Using, etc. his/her Personal Data, the Company will notify the user this without delay.
4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to Stop Using, etc. his/her Personal Data due to the high cost required or other difficulties and it is possible to take alternative measures to protest the rights and interests of users, such alternative measures shall be taken.
Article 10 (Cookies and SSL)
1. The Service uses Cookies and other similar technologies for tracking or analysis (hereinafter collectively referred to as the “Cookies”) to provide more appropriate services to users. Cookies are small files containing arbitrary text that are exchanged between the web server and the user’s Internet browsing software (browser) and stored on the user’s device when the user visits the Service’s website. By using this, the Company may obtain non-personally identifiable attribute information such as the user’s browsing history, service usage history and location information. Users can set their browsers to indicate that a website uses Cookies, disable Cookies, or delete stored Cookies. Please note that if you reject the use of Cookies or delete Cookies, the functions available through the Service may be limited.
2. The Company uses Google Analytics provided by Google. The Company may receive the results of Google’s collection and analysis of users’ browsing history based on Cookies set by the Company or Google, and use them to understand usage by users and for the Service. For more information on Google’s handling of data in Google Analytics, please refer to the following Google’s website.
“How Google uses information from sites or apps that use our services”
https://policies.google.com/technologies/partner-sites?hl=en
3. The Company may collect transaction records and payment information, including users’ Personal Information, between users and the Business Partners, etc., from the Company’s Business Partners, etc., and use such information for the purposes of use described in each item of Article 3. Please refer to the following websites for the explanation of Cookies by the Company’s Business Partners and the procedures for disabling Cookies, etc.
(1) Cookies Policy of Facebook
https://www.facebook.com/privacy/policies/cookies
(2) Cookies Policy of Instagram
https://www.facebook.com/help/instagram/1896641480634370?cms_id=1896641480634370
4. The Company protects information including users’ Personal Information by SSL (Secure Socket Layer: an industry-standard security function that encrypts information on the Internet) for the purpose of ensuring security when users transmit information including users’ Personal Information on the Service. When a user uses an SSL-compliant browser, information including users’ Personal Information is automatically encrypted before being sent or received on the Service.
2. The Company uses Google Analytics provided by Google. The Company may receive the results of Google’s collection and analysis of users’ browsing history based on Cookies set by the Company or Google, and use them to understand usage by users and for the Service. For more information on Google’s handling of data in Google Analytics, please refer to the following Google’s website.
“How Google uses information from sites or apps that use our services”
https://policies.google.com/technologies/partner-sites?hl=en
3. The Company may collect transaction records and payment information, including users’ Personal Information, between users and the Business Partners, etc., from the Company’s Business Partners, etc., and use such information for the purposes of use described in each item of Article 3. Please refer to the following websites for the explanation of Cookies by the Company’s Business Partners and the procedures for disabling Cookies, etc.
(1) Cookies Policy of Facebook
https://www.facebook.com/privacy/policies/cookies
(2) Cookies Policy of Instagram
https://www.facebook.com/help/instagram/1896641480634370?cms_id=1896641480634370
4. The Company protects information including users’ Personal Information by SSL (Secure Socket Layer: an industry-standard security function that encrypts information on the Internet) for the purpose of ensuring security when users transmit information including users’ Personal Information on the Service. When a user uses an SSL-compliant browser, information including users’ Personal Information is automatically encrypted before being sent or received on the Service.
Article 11 (Changes to Privacy Policy)
1. The contents of the Policy may be changed without notice to the user, except as otherwise provided by laws and regulations or the Policy.
2. Unless otherwise specified by the Company, the revised Policy shall take effect from the time it is posted on this Website.
2. Unless otherwise specified by the Company, the revised Policy shall take effect from the time it is posted on this Website.
Article 12 (Contact for Inquiries)
Inquiries regarding the Policy including inquiries regarding the procedures for requests pursuant to the provisions of Articles 7 through 9 should be directed to the following contact.
Address: 1-4-1 Kasumigaseki, Chiyoda-ku, Tokyo, Japan
Company name: Connectiv Corporation
Representative: Yuki Ishii
E-mail address: support@connectiv.jp
Address: 1-4-1 Kasumigaseki, Chiyoda-ku, Tokyo, Japan
Company name: Connectiv Corporation
Representative: Yuki Ishii
E-mail address: support@connectiv.jp
